ThinkPad Protection
Lenovo builds some of the most durable and best engineered PCs available.
Matt Kohut has previously blogged about how rugged and well put together our ThinkPads are. Sometimes though, accidents happen, and no spill resistant keyboard, magnesium roll cage, or “air bag” auto parking hard disks are going to completely save you.
For example, suppose your ThinkPad were to be driven over by a semi ?
It could happen, and in fact, it did…
Where the standard warranties, which guard against defects in materials or workmanship leave off, ThinkPad protection steps up. This unique coverage offers Lenovo customers repair or replacement protection for their system in the unfortunate event that any of life’s little mishaps occur. For those who appreciate the fine print, the details of the coverage can be read here. Protection services are also available for Lenovo 3000 notebook models as part of many upgraded service options available when configuring on our website.
Hopefully your laptop will never require protection from semi trucks, but the coverage also helps recover from the more mundane events like large soda spills, the new puppy who chews on everything, or having loaned your system to your roomate, the bad luck magnet. Whatever your reasons may be, ThinkPad protection may be an option worth considering on your next Lenovo ThinkPad, by itself or as part of many flexible warranty upgrades. Data is not covered, so remember to make back ups.
Lastly, while not related to my central points on the value of accidental damage protection, I think there is another aspect worth mentioning here as well. Though the machine is seriously broken by the weighty truck’s passage, as evidenced by the dual tire marks and cracked lid, the interior view shows that the roll cage and full perimeter support design of the top cover did an excellent job of distributing the overwhelming force. Much of the inner workings remain remarkably intact.
Pretty amazing.
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Lenovo H320 desktop
April 24th, 2008 8:46 am
Hey…I interested that machine, did the machine still able to turn it on (with external monitor for sure) and the hdd is still workable?
April 24th, 2008 9:45 am
How is it with the ThinkPad Protection overseas? I live in the Czech Republic, and because I am and will be a student for a few ongoing years, I would really appreciate this kind of warranty, bud as far as your rep knew, it is not and will not soon be available outside US..
August 11th, 2008 4:46 am
Well, it’s nice to know that my x61t could bear an earthquake, but not me turning the screen a few times a day. Crappiest build quality ever seen on a notebook.
August 11th, 2008 10:55 am
The hinge of the tablet is the weakest point, only significant reinforcements can make it last the mile. This is one of the reason by why the Panasonic tablet toughbook is so thick.
December 19th, 2008 2:19 am
I really fail to believe the newer models of thinkpads could withstand the same kind of abuse.
The quality of materials which cover the newer T400 and T500, for example, are terrible. The chasis flexes and the plastic warps under small amounts of pressure, in certain weak areas.
May 18th, 2010 8:11 pm
Yeah learn something everyday.
June 18th, 2010 1:48 am
The ThinkPad Protection plan is amazing. I threw mine down four flights of stairs put it in the microwave, and Lenovo replaced everything, free of charge, and no questions asked. I’d recommend extended coverage to anyone who likes to commit warranty fraud.
June 18th, 2010 3:42 pm
Doug,
Glad to hear it worked out so well for you! ; )
I undestand your sarcasm here… honestly, we get a few claims like that from time to time. We’ve had one that was clearly used as a target, and some that were otherwise clearly not the victim of any reasonable accident. There have also been the drops, spills, and even a few drive overs. But in most cases, people really use it for what it was intended for.
Mark
June 20th, 2010 5:50 am
This is an early T4x model, is there rollcage design in the T4x model?